Refund and Returns Policy for Bunni Makeup

Effective Date: January 17, 2025

At Bunni Makeup, we strive to ensure customer satisfaction. Please review our Refund and Returns Policy for details on your rights and obligations.

1. Eligibility for Returns

  • Products must be unused, undamaged, and in their original packaging.
  • Returns must be initiated within 30 days of purchase.

2. Non-Returnable Items

  • Gift cards.
  • Sale or clearance items.
  • Opened or used cosmetics for hygiene reasons.

3. Refund Process

  • Refunds will be issued to the original payment method.
  • Processing time: 5–7 business days after receiving the returned item.

4. How to Initiate a Return

  1. Email info@bunnimakeup.com with your order number and reason for return.
  2. Our team will provide a return authorization and instructions.
  3. Ship the product to:
    3780 Dancing Dove Lane, Huntington, New York, United States

5. Damaged or Defective Items

If you receive a damaged item, contact us within 7 days with photos for a replacement or refund.

6. Exchanges

We offer exchanges for the same product if it is defective or damaged.

7. Shipping Costs

  • Customers are responsible for return shipping costs unless the item was defective or sent in error.
  • Original shipping fees are non-refundable.

8. Contact Information

Street: 3780 Dancing Dove Lane, Huntington, New York, United States
Phone number: 347-439-9855
Email: info@bunnimakeup.com